RxScale GmbH

Cassian Brosius

Everything you need to know: Your complete resource for guides, processes, and quick support for using our platform.

For Doctors

Follow these steps to activate your account and start using our platform:

How Registration Works – Step-by-Step Guide

If your login attempt fails, the issue is often related to the email address you are using, as your account was created by us in advance. Here is a quick…

I can’t log in – Quick Troubleshooting Guide

Forgot your password? Here’s how to quickly and securely set a new one.

Forgot or want to change your password? Here’s how

Your start in the portal: Account activation, password setup, and quick solutions for login issues.

Getting Started & Access

In this article, you will learn how to find open prescription requests in the Doctor Tool, review patient data, and make a decision regarding the prescription.

How to process a prescription request

After accepting a prescription request, the document must be legally signed. This process takes place in the Upload Center and is divided into three steps.

How to sign a prescription (Manual Signing)

If you have enabled the QES (Qualified Electronic Signature) feature, you can digitally sign prescriptions directly without having to download any files.

How to sign a prescription (Electronic Signature)

How to review, approve, and legally sign prescriptions.

Prescription Handling & Signing

Doctors Portal

Download prescriptions to be signed and upload them back into the system after signature.

Upload Center – Managing Signed Prescriptions

Detailed overview of patients and their associated prescriptions.

Patient Overview – Access to Patient Data

Review incoming prescription requests based on various sources of information.

Anamnesis Center – The Doctor's Review Area

Keep track of all issued or processed prescriptions at any time.

Prescription Overview – Overview of All Prescriptions

Prescription Handeling

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