In the “Doctors” section of the RxScale Admin Tool, you can add new doctors, assign prescription rights, and control their access to specific questionnaires. The following step-by-step guide walks you through setting up a new doctor profile.
Step 1: Navigate to the “Doctors” Tab
Open the “Doctors” menu in the Admin Tool.
You'll see a table listing all currently registered doctors
→ including fields such as Name, Email, Minutes to Respond, All Questionnaires
Step 2: Click on + Add New Doctor
In the top-right corner, click the
+ Add New Doctorbutton.A form will open to create a new doctor profile.
Step 3: Enter Basic Information
Fill in the required fields with the doctor's personal details:
Field | Description |
Name | Full name of the doctor |
Main contact and login email | |
Px Email | Email address for receiving prescriptions |
Px Phone | Phone number for inquiries |
Minutes to Respond | Expected response time to incoming requests |
Step 4: Add Address and Identification
Enter the practice address using Address Line 1–3
Under Identification, define the type (e.g. IMC) and value of the doctor's registration ID.
Step 5: Define Signature Permissions
Enable the appropriate rights depending on the doctor’s responsibilities:
Can Sign Prescriptions – Allows signing of digital prescriptions
Can Sign Physical Prescriptions – Allows signing of physical prescriptions
Can See All Prescriptions – Grants access to all prescriptions in the system
Step 6 (optional): Assign Specific Questionnaires
If “Can See All Prescriptions” is not enabled:
Click
Select QuestionnairesChoose the relevant questionnaires from the list
Confirm with
Submitor cancel withCancel
Step 7: Save
Click
Save Informationto create the new doctor profileThe entry will then appear in the “Doctors” overview
Note
You can edit any existing doctor profile using View & Edit , or remove it with Delete at any time.
