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Add a New Doctor – Step-by-Step

Add licensed medical professionals to your system and define their permissions.

Cassian Brosius avatar
Written by Cassian Brosius
Updated over a week ago

In the “Doctors” section of the RxScale Admin Tool, you can add new doctors, assign prescription rights, and control their access to specific questionnaires. The following step-by-step guide walks you through setting up a new doctor profile.

Step 1: Navigate to the “Doctors” Tab

  • Open the “Doctors” menu in the Admin Tool.

  • You'll see a table listing all currently registered doctors
    → including fields such as Name, Email, Minutes to Respond, All Questionnaires


Step 2: Click on + Add New Doctor

  • In the top-right corner, click the + Add New Doctor button.

  • A form will open to create a new doctor profile.


Step 3: Enter Basic Information

Fill in the required fields with the doctor's personal details:

Field

Description

Name

Full name of the doctor

Email

Main contact and login email

Px Email

Email address for receiving prescriptions

Px Phone

Phone number for inquiries

Minutes to Respond

Expected response time to incoming requests


Step 4: Add Address and Identification

  • Enter the practice address using Address Line 1–3

  • Under Identification, define the type (e.g. IMC) and value of the doctor's registration ID.


Step 5: Define Signature Permissions

Enable the appropriate rights depending on the doctor’s responsibilities:

  • Can Sign Prescriptions – Allows signing of digital prescriptions

  • Can Sign Physical Prescriptions – Allows signing of physical prescriptions

  • Can See All Prescriptions – Grants access to all prescriptions in the system


Step 6 (optional): Assign Specific Questionnaires

If “Can See All Prescriptions” is not enabled:

  • Click Select Questionnaires

  • Choose the relevant questionnaires from the list

  • Confirm with Submit or cancel with Cancel


Step 7: Save

  • Click Save Information to create the new doctor profile

  • The entry will then appear in the “Doctors” overview


Note
You can edit any existing doctor profile using View & Edit , or remove it with Delete at any time.

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