The “Doctors” tab in the RxScale Admin Tool is where you manage all registered doctors who review and approve medical prescriptions. You can add new doctors, edit or remove existing ones, and assign access to specific questionnaires.

1. Doctor List – Overview of All Registered Doctors

When opening the “Doctors” tab, you’ll see a list of all doctors with key information.

Columns in the Overview:

Column	Description
Name	Full name of the doctor
E-Mail	Primary contact email address
All Questionnaires	Indicates whether the doctor has access to all questionnaires (✓)
Minutes to Respond	Expected response time for incoming requests (in minutes)
Actions	Buttons to edit or delete doctor profiles

Actions:

View & Edit : Opens the doctor’s detail view
Delete : Deletes the doctor from the system
+ Add New Doctor : Opens the form to create a new doctor profile

2. Doctor Detail View

After selecting a doctor, the detail page opens, showing all relevant information. The view is divided into multiple sections:

Personal Information

Field	Description
Name	Full name of the doctor
E-Mail	General contact email
Px Email	Email address used specifically for prescription delivery
Px Phone	Phone number for follow-up
Minutes to Respond	Time (in minutes) the doctor is expected to respond

Top Action Buttons in the Detail View

Button	Function
`Requeue Pending Prescriptions`	Resends all pending prescriptions to this doctor
`Save Information`	Saves all changes made in the detail view

Doctor Address

Field	Description
Address Line 1	Street, clinic, or practice name
Address Line 2	City, ZIP code, etc.
Address Line 3	Additional address information

Identification

Field	Description
Key	Type of identifier (e.g., IMC, DocID)
Value	Specific identification number

Sign Options

Control the doctor’s prescription signing permissions:

Option	Description
Can Sign Prescriptions	Allows the doctor to approve digital prescriptions
Can Sign Physical Prescriptions	Allows signing of physical prescriptions
Can See All Prescriptions	Grants access to all prescriptions across all questionnaires

Assigning Questionnaires (only if "Can See All Prescriptions" is disabled)

If the doctor does not have global access, you can manually assign which questionnaires they can view and sign.

Click on Select Questionnaires
Choose the desired entries from the list
Confirm with Submit , or cancel with Cancel

If you want to add additional doctors, use the + Add New Doctor button in the overview. All entered information can be edited or updated at any time.

If you have questions or need assistance setting up doctor profiles, our support team is happy to help.

Managing Doctors – The “Doctors” Section